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Customer Service

At Essteele, we are proud of our strong commitment to product quality and customer care. Please browse through the great information contained in our Care Instructions and FAQ's below, or if you would prefer to contact us directly, please fill out the form and our Customer Service team will get back to you. Alternatively, you can contact our Customer Care team directly on 1800 351 565.

COVID-19 UPDATE 

Our Customer Care team is available Monday - Friday. The Customer Care team will respond to every query received.

Due to the COVID-19 pandemic, we are experiencing a larger volume of customer queries and our response time is taking longer than usual. We will respond to every query and ensure that any issues are rectified.

Please check your junk mail for a response from our team. We are finding that some emails are landing in junk mail and are not seen by the recipient. If you are enquiring about an online order, please submit your query with the email address used for your order.

Care Instructions

FAQs

Enquiry